Shipping policy

RETURN AND REFUND POLICY

At Zariyah Store, customer satisfaction is important to us. This Return and Refund Policy outlines the conditions under which returns, replacements, and refunds are processed for purchases made through our website zariyahstore.in.

  1. Return Eligibility

Customers must raise a return request within 48 hours of receiving the product.
Return requests submitted after 48 hours of delivery will not be accepted.
The product must be unused, undamaged, and in its original packaging with all tags and accessories intact.

  1. Replacement Policy

Once the return request is approved, the replacement product will be delivered within 4 to 5 business days.
Replacement is subject to product availability.
If the replacement product is unavailable, a refund will be processed instead.

  1. Refund Policy

Refunds will be processed after the returned product is received and inspected.
Once approved, the refund amount will be credited to the original payment method within 4 to 5 business days.
The time taken for the refund to reflect in your account may vary depending on your bank or payment provider.

  1. Non-Returnable Items

Returns will not be accepted for:
Products damaged due to misuse or improper handling.
Products returned without original packaging.
Products marked as non-returnable on the website.

  1. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product:
Please notify us within 48 hours of delivery.
Share relevant photos/videos as proof for quick resolution.
After verification, we will arrange a replacement or refund.

TERMS AND CONDITIONS

Welcome to Zariyah Store (“Company”, “we”, “our”, “us”). These Terms and Conditions govern your use of our website zariyahstore.in and the purchase of products from us.

By accessing or using this website, you agree to be bound by these Terms and Conditions.

  1. Company Information

Legal Name: Zariyah Store

Email: zariyahstore88@gmail.com

Contact Number: +919108732990

  1. Eligibility

By using this website, you confirm that:

You are at least 18 years old.

You are legally capable of entering into binding contracts.

The information provided by you is accurate and complete.

  1. Products and Pricing

All products listed on the website are subject to availability.

We reserve the right to modify product prices at any time without prior notice.

Prices are listed in Rupees and are inclusive/exclusive of applicable taxes (as mentioned on the website).

We reserve the right to refuse or cancel any order due to pricing errors or stock issues.

  1. Orders and Acceptance

An order is considered confirmed only after successful payment.

We reserve the right to cancel any order for reasons including but not limited to:

Fraud suspicion

Payment failure

Incorrect pricing

Product unavailability

If an order is canceled, the refund will be processed as per the Refund Policy.

  1. Payment Terms

We accept payments through authorized payment gateways.

All transactions are processed securely.

We are not responsible for payment failures due to issues with banks or payment service providers.

  1. Shipping and Delivery

Shipping timelines are mentioned on the website and may vary based on location.

Delivery timelines are estimates and not guaranteed.

We are not responsible for delays caused by courier companies or unforeseen circumstances.

  1. Return and Refund Policy

Returns and refunds are governed by our Refund Policy available on the website.

Refunds, if applicable, will be processed within [Number] working days after approval.

Products must be returned in original condition unless damaged during transit.

  1. Cancellation Policy

Orders can be canceled before dispatch.

Once shipped, cancellation may not be possible.

Refunds for eligible cancellations will be processed as per policy.

  1. User Responsibilities

You agree:

Not to misuse the website.

Not to engage in fraudulent transactions.

Not to attempt to disrupt website security or operations.

  1. Intellectual Property

All content on this website, including logos, images, text, and graphics, is the property .

  1. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product purchased.

  1. Privacy Policy

Your use of the website is also governed by our Privacy Policy available.

  1. Force Majeure

We shall not be held liable for failure or delay in performance due to events beyond our reasonable control including natural disasters, government actions, or technical failures.

SHIPPING POLICY

Last Updated: [add todays Date]

This Shipping Policy outlines the terms and conditions related to the shipment and delivery of products purchased from Zariyah Store (“Company”, “we”, “our”, “us”) through our website.

  1. Order Processing Time

All orders are processed within 2 to 3 business days after successful payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
In case of high order volumes, processing time may be slightly delayed. Customers will be informed in such cases.

  1. Shipping Charges

Shipping charges are calculated at checkout based on delivery location, weight, and order value.
Free shipping may be available on orders above 1000, if applicable.
Any applicable taxes or duties will be clearly displayed at checkout.

  1. Delivery Timeline

Estimated delivery time is 5 to 6 business days, depending on the delivery location.
Delivery timelines are estimates and not guaranteed.
Delivery may be delayed due to:

Courier partner delays
Weather conditions
Natural disasters
Government restrictions
Incorrect shipping address provided by the customer

  1. Shipping Partners

We use authorized third-party courier partners to deliver orders safely and efficiently.

  1. Order Tracking

Once the order is shipped, customers will receive a tracking ID via email/SMS.
Customers can track their shipment through the courier partner’s website.

  1. Delivery Attempts

Our courier partner will attempt delivery [X] times.
If delivery fails due to customer unavailability or incorrect address, the order may be returned to us.
Re-shipping charges may apply in such cases.

  1. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.
We are not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.

  1. Damaged or Tampered Packages

Customers are advised to check the package at the time of delivery.
If the package appears damaged or tampered, please refuse delivery and contact us immediately.
Complaints regarding damaged goods must be raised within 48Hrs hours/days of delivery.

  1. International Shipping (If Applicable)

International shipping charges and delivery timelines vary by country.
Customs duties and import taxes, if applicable, are the responsibility of the customer.